Cumber House Veterinary Surgery

Cumber House Veterinary Surgery is a vet practice that, in recent reviews, is repeatedly described as taking a problem-solving approach rather than defaulting to “general” treatments. Owners mention specific examples such as taking ear cultures to identify the right antibiotic for a long-running ear problem, and providing advice that helped bring a dog’s repeated vomiting/illness under control for nearly a year. Reviews also describe treatment for an older dog after a dog bite, with healing reported afterwards, and several comments emphasise that staff listen to owners’ concerns (including when the owner had experience of similar issues with a previous dog). The business’s ownership group/affiliation isn’t stated in the information provided.

Services

Services and capabilities mentioned in the available information include

• •Investigation and treatment of chronic ear problems, including taking cultures and prescribing targeted antibiotics (rather than repeatedly using general antibiotics).
• •Care for injuries, including treatment after a dog bite.
• •Advice-led management of recurring illness (one owner reports their dog’s ongoing sickness was brought under control following the clinic’s guidance).
• •General veterinary assessment and treatment for unwell dogs (one review describes a dog being “very very sick” and improving markedly by the next day after treatment).

People

• •Lorna (vet): Specifically credited with suggesting ear cultures for a dog with sore ears “for years,” leading to more targeted treatment.
• •Des: Mentioned by name alongside “the staff” as doing an “amazing job” with multiple dogs.
• •Wider team: Multiple reviews describe staff as friendly and professional, with owners valuing that they listen and focus on what the animal needs rather than “how much they can charge.”

Reviews

Google rating: 4.9 stars from 77 reviews. “”

• •Diagnostics before treatment: an owner highlights ear cultures to guide antibiotic choice after years of recurring ear trouble.
• •Clear impact on outcomes: reports of improvement after treatment for a very sick dog, successful recovery after a dog bite, and long-term control of recurrent sickness after the clinic’s advice.
• •Listening and decision-making: owners mention being listened to, including when they brought relevant prior experience with similar symptoms in another dog.
• •Cost concerns raised by owners (without figures): several reviews describe pricing as “reasonable,” and one contrasts the clinic with vets they felt were motivated by charging rather than care.