Coleraine Veterinary Practice

- Recent feedback is strongly positive overall, with owners frequently describing the team as friendly, helpful, and excellent with animals. - Compassion is a standout theme, especially around euthanasia, bereavement, and urgent situations, including one owner who praised the care shown during a Sunday visit. - Communication is another clear strength, with one reviewer noting that staff answered questions by phone before a visit so they could make informed decisions.

Services

•24-hour pet healthcare is listed by the practice, and recent feedback includes an owner who needed help on a Sunday and praised the sympathy and care shown by the vet on duty.
•Routine preventative care remains a clear part of the clinic’s work, with long-term clients mentioning annual vaccinations and check-ups.
•Medical investigations and ongoing care are reflected in client experience, including one review describing Hazel identifying a heart condition that had been missed elsewhere.
•Care for older pets is a recurring theme, with one owner highlighting support for a 17-year-old dog with cataracts and reduced hearing.
•Euthanasia and end-of-life care is a well-established part of the practice’s work, with several owners praising the team’s compassion and sensitivity during bereavement.
•Veterinary Nurse Training facility is listed in the clinic information.
•Pet Health Club® Plus is available, and the practice states that consultations are included within this plan.

Pricing

No published pricing information is currently available for this clinic.

People

•Hazel is the only named team member repeatedly mentioned by clients, with reviews praising both her clinical judgement and her compassionate support during end-of-life care.
•The wider team is regularly described as friendly, helpful, calm, and kind, including during phone conversations before appointments, routine visits, and urgent weekend care.

Reviews

Google reviews currently show 4.7 stars from 170 reviews.

•Recent feedback is strongly positive overall, with owners frequently describing the team as friendly, helpful, and excellent with animals.
•Compassion is a standout theme, especially around euthanasia, bereavement, and urgent situations, including one owner who praised the care shown during a Sunday visit.
•Communication is another clear strength, with one reviewer noting that staff answered questions by phone before a visit so they could make informed decisions.
•Long-term clients continue to mention routine care such as annual jabs and check-ups, while Hazel is specifically praised for spotting a heart condition in one dog and for handling difficult appointments with kindness.