Coleraine Veterinary Practice – Vets in Coleraine
Clinic Overview
- Long-standing clients describe the team as consistently friendly and helpful for routine care such as annual jabs and check-ups. - Compassion around end-of-life care is a strong recurring theme, with several owners praising the sensitivity shown during euthanasia appointments and one specifically mentioning pawprint keepsakes. - Communication is another clear strength, including staff taking time to answer questions by phone before appointments so owners could make informed decisions.
Coleraine Veterinary Practice in Coleraine is part of the IVC Evidensia group. The practice states that it offers 24-hour pet healthcare, alongside routine care and end-of-life support. Recent feedback consistently highlights a friendly team, thoughtful communication, and compassionate handling of older pets and bereavement.
Services
- •24-hour pet healthcare is listed by the practice.
- •Routine preventative care, including annual vaccinations and check-ups, is regularly mentioned by long-term clients.
- •Medical investigations and ongoing care are reflected in reviews, including one owner who says Hazel identified a heart condition that had been missed elsewhere.
- •Care for older pets is a recurring theme in feedback, with one reviewer describing support for a 17-year-old dog with cataracts and hearing loss.
- •Euthanasia and end-of-life care is a clear part of the practice’s work, with several owners praising the team’s sensitivity and one mentioning copies of their pet’s pawprints being provided.
- •Veterinary Nurse Training facility is listed in the clinic information.
- •Pet Health Club® Plus is available, and the practice states that consultations are included within this plan.
Pricing
No published pricing information is currently available for this clinic.
People
- •Hazel is the only named team member repeatedly mentioned by clients, with reviews praising her clinical judgement and compassionate support during difficult appointments.
- •The wider team is regularly described as friendly, helpful, and calm, particularly when answering questions in advance, caring for senior pets, and supporting owners through euthanasia and bereavement.
Reviews
Google reviews currently show 4.8 stars from 160 reviews.
- •Long-standing clients describe the team as consistently friendly and helpful for routine care such as annual jabs and check-ups.
- •Compassion around end-of-life care is a strong recurring theme, with several owners praising the sensitivity shown during euthanasia appointments and one specifically mentioning pawprint keepsakes.
- •Communication is another clear strength, including staff taking time to answer questions by phone before appointments so owners could make informed decisions.
- •Hazel is singled out in some reviews for both clinical care and compassion, and a small number of reviewers also describe pricing as reasonable or mention an over-60s discount on Tuesdays.
