Foyleview Veterinary Clinic

Foyleview Veterinary Clinic describes itself as an independent practice and an RCVS Accredited Small Animal Practice. It treats a range of species beyond dogs and cats (the website also mentions guinea pigs and reptiles). Reviews most often describe a friendly, knowledgeable team and include concrete examples such as emergency care for a guinea pig, spaying, and dental work including teeth removal. There is also a clear conflict in experiences: while several reviewers say the vets don’t “upsell,” one reviewer reports a very poor experience around bereavement/ashes handling and felt money was prioritised over compassion.

Services

Based on the clinic website summary and the written reviews available

• •Free puppy and kitten check (website)
• •Pet health plan (website; inclusions/prices not stated)
• •Pet care advice (website)
• •Surgery (website), with procedures mentioned in reviews including
• •Spaying (dog spay mentioned)
• •Dental work/teeth removal (one owner mentions paying “over £300 for Milo’s teeth out”)
• •Care for small mammals: a guinea pig treated after severe lice/skin damage, including an emergency visit described by the owner as urgent (review)
• •Care for reptiles (website; no specific reptile cases described in the reviews provided)
• •Emergency veterinary services are listed in the structured clinic data; reviews also reference being able to rush in as an emergency and finding it “comforting” to know someone was available (details of hours/arrangements not stated).
• •Veterinary Nurse Training facility is listed in the structured clinic data.

Pricing

• •One reviewer states they previously spent “over £300” for teeth removal for their dog (no further breakdown given).

People

• •Barbara/Barbra (named in reviews; described by one reviewer as “the owner”)
• •Praised for being “so, so helpful and kind” during an emergency appointment for a guinea pig and for answering questions clearly.
• •Another reviewer says she and staff were rude and lacked compassion after their dog died, and they felt communication about the ashes was poor (they say they had to ring daily and were not called).

Reviews

Google rating: 4.5 stars from 149 reviews. “”

• •Owners often mention friendly, knowledgeable staff, including dogs seeming comfortable and even excited to attend.
• •Multiple reviews reference specific successful treatment, including a guinea pig emergency case that improved after prior treatment elsewhere hadn’t worked, and a dog spay.
• •One reviewer values that the vets don’t try to upsell or prescribe unnecessarily.
• •A serious negative report describes an insensitive experience after a pet’s death, focusing on perceived rudeness and poor communication about ashes collection; this conflicts with other reviewers’ more positive accounts of the team’s manner.