Whitehouse Veterinary Clinic

Services

• •24/7 emergency care: The clinic states that emergency cover is available 24 hours a day, 365 days a year, including when the practice is closed.
• •Mixed practice care: The practice says it treats pets and farm animals.
• •Consultations and medical treatment: Reviews mention care for problems including eye infections/conjunctivitis and ear infections, with medication prescribed. One recent reviewer also praised the vet’s calm handling of a nervous pet.
• •Urgent appointments: One owner says their poorly dog was seen immediately despite the clinic being fully booked.
• •Surgery and recovery care: Owners have described dogs receiving significant surgical treatment followed by ongoing support during recovery.
• •Euthanasia and end-of-life support: Several owners mention kind handling when pets were put to sleep, including thoughtful gestures such as a condolence card and an ink paw-print keepsake.
• •Discounted neutering/spaying for eligible owners: The clinic says it works with Dogs Trust and Cats Protection to offer discounted neutering and spaying for people receiving benefits, subject to proof of eligibility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Nicola: Mentioned as kind and gentle, and especially good with nervous pets.
• •Lorcan: Praised for spending time on dogs’ care, answering questions, and helping owners feel reassured after appointments.
• •Michael: Described as friendly and professional, with one reviewer crediting him with diagnosing conjunctivitis and prescribing treatment that worked quickly.
• •Reception and wider team: Reviews frequently describe the staff as friendly, welcoming, and helpful.

Reviews

Whitehouse Veterinary Clinic has a 4.7-star Google rating from 290 reviews.

• •Many recent reviewers describe the clinic as friendly, welcoming, and relaxed, with several long-term clients saying they would not go elsewhere.
• •Individual vets receive warm praise, including Nicola for her gentle manner with nervous pets and Lorcan for taking time to explain care and answer questions.
• •Owners also mention responsive help when pets are unwell, including one dog being seen straight away despite the practice being fully booked, and continued appreciation for the clinic’s compassionate end-of-life care.
• •A smaller number of reviews raise concerns about costs, with one complaint about charges for an ear infection visit and another describing a billing and communication dispute despite otherwise positive comments about the clinical treatment.